eRepair Access

Как исправить поврежденную базу данных Microsoft Access?

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Возможности

восстанавливает структуру таблиц (включая индексы и поля)

программа совместима с Windows 95/98/Me/2000/XP/Vista/7/8/10

восстанавливает данные из таблиц

восстанавливает запросы, кроме используемых в отчетах и формах

Описание

Программа для восстановления баз данных Microsoft Access

eRepair Access (скачать) это специальная утилита для исправления повреждений в базах данных Access и поврежденных *.mdb и *.accdb файлов.

eRepair Access восстанавливает основные структуры в поврежденных *.mdb и *.accdb файлах Access такие как:

  • Структуру таблиц MS Access, включая поля и индексы;
  • Данные таблиц MS Access;
  • Сохраненные запросы, кроме используемых в формах и отчетах;
  • Корректные связи, кроме используемых для отображения данных (например, связи между столбцами в одной таблице);

Файлы Access (хранимые в формате *.mdb и *.accdb) могут быть повреждены при:

  • Ошибках в работе файловой системы;
  • Ошибках работы оборудования;
  • Атаках malware;
  • Неправильного использования пользователями дисковыми утилитами;
  • И т.д.

eRepair Access предназначен для широкой аудитории пользователей, которые желают восстановить данные из поврежденной базы данных Access. Простой и понятный интерфейс программы позволяет за несколько минут воспользоваться и совершить исправление базы данных Access любого размера.

Процесс восстановления поврежденной базы данных состоит из нескольких простых шагов:

  • Начальный анализ поврежденного файла данных Access и извлечение данных. На этом этапе eRepair Access проверяет системные и пользовательские объекты в базе данных, которые могут быть восстановлены и извлечены. Так же извлекается информация о сохраненных запросах и связях между таблицами.
  • Углубленный анализ и восстановление. На этом шаге программа, используя информацию из предыдущего этапа аккуратно восстанавливает структуру таблиц, включая индексы, типы полей и имена. Также восстанавливаются связи между таблицами и запросами. Дополнительно программа восстановления MDB проверяет целостность данных и записывает в лог-файл все обнаруженные ошибки.
  • Сохранение данных. Заключительный этап восстановления файлов MDB, ACCDB. eRepair Access сохраняет восстановленные базы данных Access в файлы. Поврежденная структура из исходных MDB, ACCDB файлов не копируется в конечный файл. Исходный файл Access не модифицируется, и пользователь может воспользоваться альтернативными способами восстановления или другими утилитами.

eRepair Access имеет ограничения и не восстанавливает:

  • Отчеты
  • Модули
  • Макросы
  • Страницы
  • Связи и поля, содержащие ссылки на внешние базы данных;
  • Специальные элементы Access используемые при отображении полей при редактировании;
  • Ограничения при выборе значений.
ВНИМАНИЕ:
  • Программа не восстанавливает зашифрованные файлы.
  • Требуется Microsoft Windows 98/2000/XP/2003/Vista/7/8/10
  • Требуется установленный Microsoft Access.

Ошибки

С помощью eRepair Access вы можете исправить следующие ошибки:

  • Неизвестный формат базы данных FileName.mdb(Ошибка 3343)
  • База данных FileName.mdb нуждается в ремонте или не является файлом базы данных. (Ошибка 2239)
  • Возможно Вы или другой пользователь некорректно закрыли Microsoft Office Access в то время, когда база данных Microsoft Office Access была открыта. Вы желаете, чтобы Microsoft Office Access попытаться восстановить базу данных?
  • Ядро системы управления базой данных Microsoft Jet не может найти объект ObjectName. Убедитесь, что объект существует и что вы записываете его имя и путь правильно. (Ошибка 3011)
  • Запись(и) не может быть прочитана; нет разрешение на чтение ObjectName (Ошибка 3112)
  • Не удается открыть базу данных FileName.mdb. Возможно файл не является базой данных, совместимой с вашим приложением или файл может быть поврежден. (Ошибка 3049)
  • Вы не имеете необходимых разрешений на пользование объектом FileName.mdb. Обратитесь к системному администратору или владельцу, создавшему объект для установки соответствующих разрешений для вас. (Ошибка 3033)
  • Недопустимый тип данных для поля (Ошибка 3259)
  • Непредвиденная ошибка 35012
  • Модификация таблицы не была успешной, так как она будет создавать дублирующие значения в индексе, первичном ключе или в отношении. (Ошибка 3022)
  • Microsoft Jet Database Engine не может открыть файл.
  • Visual Basic для Applications Project: эта база данных повреждена.
  • Ошибка Недопустимая неисправность страницы ... (не обязательно является следствием повреждения базы данных)
  • Вы не имеете необходимых разрешений для открытия этого объекта. Пожалуйста, обратитесь к системному администратору.
  • [database.mdb] не является индексом в этой таблице. Посмотрите в индексы объекта TableDef для определения действительных имен индексов.
  • Microsoft Access обнаружил проблему и должен быть закрыт.
  • Операция не удалась - слишком много индексов - уменьшить количество и попробуйте еще раз.
  • Ошибка открытия/отказ при отображении ошибки.
  • Ядро системы управления базой данных Microsoft Jet не может найти объект MSysDB. Убедитесь, что объект существует и что вы используете правильное имя и путь. - 3011
  • СУБД Microsoft Jet не может найти объект MSysCompactError. Убедитесь, что объект существует и что вы используете правильное имя и путь.
  • СУБД Microsoft Jet не может найти объект databases. Убедитесь, что объект существует и что вы используете правильное имя и путь.
  • СУБД Microsoft Jet не может найти объект filename. Убедитесь, что объект существует и что вы используете правильное имя и путь.
  • СУБД Microsoft Jet Database Engine не может найти объект Msys*/databases. Убедитесь, что объект существует и что вы используете правильное имя и путь.
  • Запись (и) не может быть прочитана, нет разрешения на чтение для database.mdb - 3112
  • Не удалось найти поле XXX - 1017
  • Неверная закладка - 3159
  • Непризнанный формат базы данных. Возможно, база данных была создана более поздней версией Microsoft Access, чем та, которую вы используете. Обновите версию Microsoft Access на текущую, а затем откройте эту базу данных. - 3343
  • Вы не можете выполнить это действие в настоящее время. - 2486
  • Запись была удалена.
  • База данных была переведена в состояние пользователем ххх на компьютере mmm, который предотвращает его от открытия или блокирования. - 3704
  • База данных была переведена в непредвиденное состояние.
  • База данных находится в непредвиденном состоянии; Microsoft Access не может открыть её.
  • База данных была преобразована из предыдущей версии Microsoft Access с помощью DAO сжатием базы вместо команды конвертирования в меню. Таким образом база данных осталась в не сконвертированном состоянии.
  • Дисковая ошибка – Зарезервированная ошибка (-1601) 3000
  • Таблица TempMSysAccessObjects уже существует.
  • Запись(и) не могут быть прочитаны; нет прав на чтение MSysAccessObjects
  • Запись(и) не могут быть прочитаны; нет прав на чтение MSysACEs. - 3112
  • Ядро системы управления базой данных Microsoft Jet не может найти входящую таблицу или запрос MSysAccessObjects. Убедитесь в ее наличии и что имя написано правильно. - 3078.
  • Невозможно использовать name; файл уже используется. (Error 3045)
  • Заданный файл сейчас используется другим пользователем или сессией. Подождите пока другой пользователь или сессия работают с файлом и повторите операцию снова. - 3045
  • Недопустимая операция без текущего индекса. - 3019
  • database.mdb не является индексом в этой таблице. Просмотрите коллекцию индексов объекта TableDef для определения допустимых имен индексов. - 3015
  • Проект Visual Basic for Applications в базе данных поврежден.
  • Ошибка доступа к файлу. Сетевое соединение возможно потеряно.
  • Это действие отбросит текущий код в режим разрушения. - 304548
  • Неожиданные проблемы с Microsoft Access и необходимо его закрыть. Мы извиняемся за неудобства.
  • AOIndex не является индексом в этой таблице.
  • Ядро системы управления базой данных Microsoft Jet остановил процесс, потому что Вы или другой пользователь пытаются изменить те же данные одновременно.
  • Для этого объекта необходима новая версия модуля Microsoft Jet.
  • Отказ Access (Ошибка некорректной страницы/GPF) при открытии mdb.
  • Microsoft Access обнаружил повреждения в этом файле.

Как это работает?

Шаг.1

Скачать программу с сайта: eRepairAccessInstall.exe

Шаг.2

Установить программное обеспечение:

  1. Нажать на скачанное программное обеспечение в браузере
  2. Выбрать скачанный инсталляционный файл в Проводнике (Windows Explorer) и нажать кнопку Enter или дважды кликнуть на файл.

Шаг.3

Подтвердить предупреждающее сообщение:

Шаг.4

Пройти инсталляционный мастер:

Шаг.5

Запустить установленную программу:

  • Дважды кликнуть на иконку на Рабочем столе:

    или

  • Выбрать в главном меню пункт: Пуск | Программы | eRepair Access | eRepair Access

Шаг.6

Выбрать поврежденный файл Microsoft Access на первой странице программы eRepair Access:

Шаг.7

Нажать кнопку Next:

Шаг.8

Подтвердить старт процесса восстановления:

Шаг.9

Программа начнет чтение и анализ поврежденного файла, на это потребуется несколько минут. Далее вы можете увидеть:

  1. Таблицы (структуры в SQL скриптах), индексы (как SQL скрипты) и записи данных
  2. Запросы (как SQL скрипты)
  3. Связи между данными (как SQL скрипты)

Шаг.10

Нажмите кнопку Next (Далее) :

Шаг.11

Выберете папку для сохранения восстановленных данных:

Шаг.12

Нажмите кнопку Recover (Восстановить):

Шаг.13

На последней странице доступен детальный лог процесса восстановления:

Купить eRepair Access

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Видеоурок

Как исправить поврежденную базу данных Microsoft Access? eRepair Access восстановит таблицы, данные и запросы из неисправных .mdb, .accdb файлов за пару кликов.

Скриншоты

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Terms of Use

eRepair Inc. (eRepair) makes this Web Site, including all information, graphics, documents, text, products and all other elements of the Site and all products offered on this Site and services operated through the Site, available for your use subject to the terms and conditions set forth in this document Terms of Use. By accessing and using this Web Site, use of any eRepair Services, downloading any Products, or browsing the Web Site, you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Web Site and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this Web Site. If you do not agree to any additional specific terms which apply to particular Content (as defined below) or to particular transactions concluded through this Web Site, then you should NOT use the part of the Web Site which contains such Content or through which such transactions may be concluded and you should not use such Content or conclude such transactions.

These Terms of Use may be amended by eRepair at any time. Such amended Terms of Use shall be effective upon posting on this Web Site. Please check the Terms of Use published on this Web Site regularly to ensure that you are aware of all terms governing your use of this Web Site. Also, specific terms and conditions may apply to specific content, products, materials, services or information contained on or available through this Web Site (the Content) or transactions concluded through this Web Site. Such specific terms may be in addition to these Terms of Use or, where inconsistent with these Terms of Use, only to the extent the content or intent of such specific terms is inconsistent with these Terms of Use, such specific terms will supersede these Terms of Use.

eRepair reserves the right to make changes or updates with respect to or in the Content of the Web Site or the format thereof at any time without notice. eRepair reserves the right to terminate or restrict access to the Web Site for any reason whatsoever at its sole discretion.

Warranties and disclaimers

Although care has been taken to ensure the accuracy of the information on this Web Site, eRepair assumes no responsibility therefor. ALL CONTENT IS PROVIDED AS IS AND AS AVAILABLE. eRepair HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS WEB SITE OR THE CONTENT. eRepair DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS WEB SITE. YOU ACKNOWLEDGE ANY INFORMATION SENT MAY BE INTERCEPTED IN TRANSMISSION OR OTHERWISE. eRepair DOES NOT WARRANT THAT THE WEB SITE OR THE SERVERS WHICH MAKE THIS WEB SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY eRepair ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS.

The use of the services or the downloading or other use of any products through the site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system, loss of data, or other harm that results from such activities. eRepair assumes no liability for any computer virus or other similar software code that is downloaded to your computer from the Web Site or in connection with any services or products offered through the Web Site. No advice or information whether oral or written, obtained by you from eRepair or from the Web Site shall create any warranty not expressly stated in the Terms of Use.

The Web Site may contain references to specific eRepair products and services that may not be (readily) available in a particular country. Any such reference does not imply or warrant that any such products or services shall be available at any time in any particular country.

IN NO EVENT SHALL eRepair OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION), UNDER ANY THEORY OF LIABILITY, RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS WEB SITE OR THE CONTENT, PRODUCTS, SERVICES, THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH THIS SITEM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION OR DATA, ANY INFORMATION THAT IS SENT OR RECEVIED, OR NOT SENT OR RECEIVED, ANY FAILURE TO STORE DATA, ANY LOSS OF DATA, LOSS OR DAMAGE TO FILES, LOSS OR DAMAGE TO THE CONTENT, ANY SERVICES AVAILABLE THROUGH THE SITE THAT ARE DELAYED OR INTERRUPTED, EVEN IF eRepair HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY ACTION BROUGHT AGAINST eRepair PERTAINING TO OR IN CONNECTION WITH THIS WEB SITE MUST BE COMMENCED AND NOTIFIED TO eRepair IN WRITING WITHIN ONE (1) YEAR AFTER THE DATE THE CAUSE FOR ACTION AROSE.

Some jurisdictions do not allow the exclusion of implied warranties or limitations, so the above limitations may not apply to you.

Links to other sites

This Web Site may provide links to other web sites that are not under the control of eRepair. eRepair shall not be responsible in any way for the content of such other web sites. eRepair provides such links only as a convenience to the user of this Web Site, and the inclusion of any link to any such web sites does not imply endorsement by eRepair of the content of such web sites.

Intellectual Property

Copyright, trademark and all other proprietary rights in the Content (including but not limited to software, services, audio, video, text and photographs) rests with eRepair Ltd. or its licensors. All rights in the Content not expressly granted herein are reserved. You agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the Site, its Products or its Services except as expressly authorized herein. Except as otherwise provided, the Content published on this Web Site may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of eRepair is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.

This web site may contain trademarks, service marks, trade names and logos of third parties. eRepair uses them solely to describe the functionality of its products and provide accurate information about the use of the products. eRepair hereby disclaims any rights to trademarks, service marks, trade names, logos, copyright, patents, domain names or other intellectual property interests of third parties. All intellectual property interests of third parties listed above are the properties of their respective owners. eRepair disclaims any proprietary interests in the intellectual property rights other than their own.

Information Provided By You

Any material or information sent through or in connection with this Web Site by you (User Materials) will be treated as non-confidential and non-proprietary, and immediately become the property of eRepair, subject to any privacy policies posted on this Web Site. eRepair may use such User Materials as it deems fit, anywhere in the world, without obligation for compensation, and free of any moral rights, intellectual property rights and/or other proprietary rights in or to such User Materials.

Software

Software made available for downloading from or through this Web Site is licensed subject to the terms of the applicable end use license agreement. Both the Software and any accompanying documentation made available through this Web Site is the copyrighted work of eRepair. Except as set forth in the applicable end user license agreement, the software is made available for use by end users only and any further copying, reproduction or redistribution of the software is expressly prohibited. You must agree to the terms of the applicable end user license agreement to download or order Products or Services from this Web Site.

You may not use, copy, republish, frame, emulate, clone, download, transmit, rent, lease, loan, sell, assign, modify, distribute, license, sublicense, decompile, disassemble, create a derivative work otherwise reverse engineer, or transfer the licensed program, or any subset of the Web Site, its Products or Services, except as expressly authorized herein or in the applicable end user license agreement. Any such unauthorized use shall result in immediate and automatic termination of this license and may result in criminal and/or civil prosecution.

WARRANTIES, IF ANY, WITH RESPECT TO SUCH SOFTWARE SHALL ONLY APPLY AS EXPRESSLY SET FORTH IN THE APPLICABLE END USER LICENSE AGREEMENT. eRepair HEREBY EXPRESSLY DISCLAIMS ALL FURTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT WITH RESPECT TO THE SOFTWARE.

Without limiting the foregoing, eRepair makes no warranty that: the services and products will meet your requirements; the services and products will be uninterrupted, timely, secure, or error-free; the results that may be obtained from the use of the services or materials will be effective, accurate, or reliable; the quality of any services or products purchased or accessible by you through the site will meet your expectations; any errors in the software obtained from or used through the site, or any defects in the site, its services or products, will be corrected.

Password recovery Programs - Legality

Password recovery programs offered on this Site are designed for legal purposes and they are legal as long as you use them for legal purposes. Thus, you can use eRepair products provided that you are the legal owner of all files or data you are going to recover through the use of our software or have the right or permission from the legitimate owner to perform these acts. Any illegal use of our software will be solely your responsibility.

Accordingly, you affirm that you have the legal right to access all data, information and files that have been hidden.

You further attest that the recovered data, passwords and/or files will not be used for any illegal purpose. Be aware that illicit password recovery and the data decryption of unauthorized or otherwise illegally obtained files may constitute theft or another wrongful action and may result in your civil and/or criminal prosecution.

Guestbook

A Guestbook is available on this Web Site for public comment by customers and visitors alike. Any notes, postings, ideas, suggestions, concepts, or other material submitted through this feature will become the property of eRepair and eRepair shall be entitled to use such material for any type of use forever, including in any media whether now known or hereafter devised.

Information that you provide while making entries in the Guestbook is available for all to see. Discretion should be used in entering personally identifiable information within such forums, as it may be collected by third parties. Use of personally identifiable information contained in the Guestbook, and your options regarding our use of this information, is contained in eRepair's Privacy Policy.

eRepair reserves the right to delete any message submitted to the Guestbook, at its sole discretion, at any time and for any reason, including, but not limited to material which in eRepair's opinion:

  1. may constitute libel, defamation, invasion of privacy, or is obscene, pornographic, abusive, or threatening;
  2. may infringe any intellectual property or other right of any entity or person;
  3. may violate any applicable law or advocates illegal activity;
  4. advertises or otherwise solicits funds or is a solicitation for goods, services, advertisers or sponsors or otherwise engages in commercial activity;
  5. disrupts the normal flow of dialogue or otherwise act in a way which affects the ability of other people to engage in real time activities via eRepair's Sites;
  6. includes programs which may contain viruses, worms, trojan horses or other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunication;
  7. includes MP3 format files;
  8. violates any policy or regulation established from time to time regarding use of eRepair Sites or any networks connected to eRepair Sites; or
  9. contains links to other sites that contain the kind of content which falls within the descriptions set out in (A) to (H) above.

Linking to the Web Site

Linking to the Web Site is permitted provided that you comply with the following rules. You may link to the home page of the Web Site or to any other page of the Web Site. However you are not allowed to use in-line linking or framing. You must not imply that eRepair endorses or sponsors the linker or its site, products or services. You must not use our intellectual property including but not limited to trademarks, trade name, copyright without advance written permission from eRepair. Furthermore, you agree to remove the link at any time upon our request.

Return Policy - Password Recovery Software

eRepair has a strict return policy due to the nature of our products. If the software is unable to recover (or remove, or change) a password, a copy of the unrecovered file MUST be sent to eRepair, and our engineers will work with your file. If the password is recovered, the owner of the software will be either able to keep the software and receive the password to the file (or unprotected copy of the file), or refund can be made and the end user will need to pay for the in-house recovery in order to receive the password. If eRepair is unable to recover the password, a full refund will be made. Please note that this is applicable only to situations when password recovery or removal is guaranteed without brute-force or dictionary attacks (for more information, refer to product documentation).

Applicable Law

These Terms of Use and any disputed relating hereto shall be governed by and construed in accordance with the laws of the Russian Federation without regard to its principles of conflict of laws. You agree to the exclusive jurisdiction of the courts of the Russian Federation for any claim or cause of action arising out of, or relating to or in connection with these Terms of Use or this Web Site, provided that such exclusivity does not apply to legal actions initiated or brought by eRepair.

eRepair does not bear any responsibility nor assumes any risks if by any reason a product or a service made available on this Web Site breaches national law of any state. Those who access this Site do so on their own initiative and are responsible for compliance with their national laws.

COPPA rules

In order to comply with the new COPPA ruling, if you are younger than 13 years of age, you are forbidden from posting information on eRepair's message boards without direct parental consent.

Refund Policy

Client

A Client is that who purchases any eRepair, Inc. (eRepair) product online through any eRepair website.

Mail for Activation or Mail for download

The email sent by eRepair or payment gateway on purchase of the product/software online. The email contains the activation code for product/software for activating the product/software. All our products have an Electronic Delivery. All software distributed under the Try Before Buy License.

Users have to understand this very carefully that our data recovery software products are designed in such a way that they are tested in certain types of corruption cases where they give BEST successful recovery results. However, users should be well aware that there can be certain corruption cases where our products might not be able to recover complete Meta data etc. In addition, in case the free space of your system is overwritten by new data, then there can also be the chance of a recovery failure as, in that case, a corrupted file might not even contain the required data in the first place. This can be tested via the free DEMO versions, which give a preview of the recoverable data. We anticipate that users will co-operate with us, as we make every possible effort to help them reach 100% satisfaction.

Strongly Recommended to download, install, and try the DEMO Version of software before Purchase

Refund Guideline

The Client has the right to request a refund for the eRepair product/software within 30 days of the date of purchase if your case falls in the following refund guidelines. The purchase should have been made directly through eRepair.

eRepair is not responsible for any one of the following:

  • Any lost or misdirected email.
  • Delays in downloading or any communication delays.
  • Delay due to any unforeseen uncontrolled factor.
  • Mail being marked as SPAM by the email client application of the client or by the mail server being used by the client.
  • Mail for download or activation is bounced by the sender or receiver mail server due to any reason.
  • Once purchased and done with the process, you then don’t need the software any longer.
  • Accidentally Purchased Software and now you want to remove it from the system.
  • When purchasing, your aim was not to purchase this specific software.
  • After purchasing the software you faced trouble in operating the tool as regards your computing platform.
  • Software purchased is not suitable for the platform you are using.
  • Weekend delay in license processing.
  • Unable to use software, as the basic requirements to run software are not fulfilled by your machine.
  • The problem was solved by another person, while I was registering the program.
  • Now we don’t need the program at all and we have never used it.

Refund will be made only if one of the below conditions hold true:

  • If the Client was able to perform the operation as stated with the demo version but the functionality was not there in the Full Version.

eRepair is not responsible for miss-interpretation by the client of the material published as part of promoting the product/software by our company. In such case, the responsibility lies with the client to get the right interpretation from the eRepair support staff.

Refund will only be done when signed Letter of Destruction in the form of an email that is received by the client. eRepair should receive the email at tech.support@erepairtools.com within 30 days of the date of purchase of the eRepair product/software. Letter Of Destruction implies that the client states in written form that the product/software bought from eRepair will be destroyed from all machines where it has been installed, all backup copies were deleted also and also allow a authorized person from eRepair to do a physical inspection of all the machines where it was installed to ensure the destruction is done properly. The inspection can happen anytime within 3 (three) years of the date of purchase of the product/software from eRepair. The inspection can happen without prior notice to the client. Any evidence of the refund product/software is entitled to be entered in legal proceedings.

From the date of receiving the Letter of Destruction from the client, the refund will be processed within 15 days. Any delay of more than 15 days will be notified to the client through email from eRepair. If the full licensed version of any software works, but not completely, then we will provide a solution for that. You can contact the support team in case the software you purchased fails to execute operations that are promised to be done. After analyzing and studying the issue, our technical expert will provide you with a suitable solution and then also if the issue is not solved and still exists, then we will refund your money that was provided while purchasing the product and the amount will be determined according to the task and issues solved by our software.

Technical Support

We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.

A refund is not valid in the following cases:

  • When the User Is Unwilling to Upload Files on Our FTP in Case of Software Failure: There are a number of corruption cases, and if in any particular corruption case, the client is finding issues in performing the process using our software, then we ask the client to upload his/her files on our secure FTP Server so that we can perform the necessary actions for him/her. We are also ready to sign a Non Discloser Agreement (NDA). If the client finds issues in performing the process successfully, and if he/she is also not uploading his/her files on our FTP Server, even if we are ready to sign the NDA, then in that case, the refund is not valid.
  • If the client purchased any of our software without first evaluating it with the help of the FREE DEMO Version, then the refund for that product will not be given.
  • In case our software is unable to perform the process it is projected to perform, and likewise, no other software in the market also couldn't perform the same process, then, a refund cannot be claimed. If, however, some other software performs the process successfully unlike our software, then, a refund can be claimed.
  • If the software is purchased without its prior examination via the demo version, then a refund cannot be claimed.
  • If 30% recovery or migration or any other projected process is performed successfully by any of our software, then a refund cannot be claimed.
  • eRepair does not decrypt encrypted Microsoft SQL Server databases, Access, Word, Lotus Notes Database, and so on. Furthermore, clients are clearly informed not to use the software in case of the emergence of a message like This database has local access protection and you are not authorized to access it locally. This information is clearly mentioned on all the product websites of this software. Therefore, the refund requests in this case are not valid.